General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders via
our online shop. Our online shop is aimed exclusively at consumers.

The following applies to Germany: According to Section 13 of
the German Civil Code (BGB), a consumer is any natural person who conducts
legal transactions for purposes that are predominantly neither commercial nor
can still be attributed to their independent professional activity.

The following applies to Austria: For Austria, the following
conditions define a 'consumer' as understood in the Consumer Protection Act
(KSchG).

The following applies to Switzerland: For Switzerland, the
following conditions define a 'consumer' as per Swiss law.

2. Contractual partner, conclusion of contract,
Correction options

The purchase contract is concluded with JOST GmbH.

By placing the products in the online shop, we make a
binding offer to conclude the contract for these items. You can initially add
our products to your shopping cart without obligation and correct your entries
at any time before submitting your binding order by using the correction aids
provided and explained for this purpose in the ordering process. The contract
comes into effect by clicking the order button and selecting the offer in the
shopping cart to accept the goods included. Immediately after submitting the
order you will receive another confirmation by email.

3. Contract language, contract text storage

The language(s) available for concluding the contract:
German, English

We save the contract text and send you the order data and
our general terms and conditions text form. For security reasons, the contract
text is no longer accessible on the Internet.

4. Delivery conditions

Shipping costs may apply in addition to the stated product
prices. Additional information about shipping costs can be found in the offers.

We only deliver by mail. Unfortunately, a self-collection of
the product is not possible.

5. Payment

The following payment methods can be used in our shop:

Payment in advance

When selecting the payment method for advance payment, we
will send you our bank details via separate email and deliver the goods after
receipt of payment.

Credit card

During the ordering process, you provide your credit card
details. Your card will be immediately charged after placing the order.

SEPA direct debit scheme

By submitting your order, you give us a SEPA direct debit
mandate. We will inform you of the date of the debit at least one banking
business day in advance (so-called prenotification). A banking day is every
working day with exception of Saturdays, national public holidays as well as
the 24th and 31st December of every year. The account is debited before the
goods are dispatched.

PayPal, PayPal Express

In order to pay the invoice amount via the payment service
provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449
Luxembourg (“PayPal”), you must be registered with PayPal, authenticate
yourself with your access data and confirm the payment order. The payment
transaction is carried out by PayPal immediately after placing the order. You
will receive further information in the ordering process.

PayPal can offer registered PayPal customers further payment
methods in their customer account. However, we have no influence on the offer
of these modalities; other individually offered payment methods affect your
legal relationship with PayPal. You can find further information in your PayPal
account.

PayPal Plus

In collaboration with the payment service provider PayPal
(Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg
(“PayPal”) we offer you the following payment options as PayPal Services.
Unless otherwise stated below, payment via PayPal does not require registration
with PayPal. You will receive further information at the respective payment
option and in the order process.

PayPal, PayPal Express

In order to be able to pay the invoice amount via the PayPal
payment option, you must be registered with PayPal and authenticate yourself
with your access data and confirm the payment order. The payment transaction is
carried out by PayPal immediately after placing the order.

PayPal can offer registered PayPal customers further payment
methods in their customer account. However, we have no influence on the offer
of these modalities; other individually offered payment methods affect your
legal relationship with PayPal. You can find further information in your PayPal
account.

Credit card via PayPal

Your card will be charged by PayPal after the goods have
been dispatched.

Direct debit via PayPal

Payment by direct debit via PayPal requires an address and
credit check and is made directly to PayPal. By confirming the payment order,
you grant PayPal a direct debit mandate. You will be informed by PayPal about
the date of the debit (so-called prenotification). The account debit takes
place before the goods are dispatched.

Purchase on account via PayPal

Purchasing on account via PayPal requires an address and
credit check in advance and is sent directly to PayPal.

Immediately by Klarna

In order to be able to pay the invoice amount via the
payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must
have a bank account activated for online banking, legitimize yourself
accordingly and confirm the payment order. Your account will be debited
immediately after placing the order. You will receive further information
during the ordering process.

Google Pay

For the invoice amount via the payment service provider
Google Ireland Ltd. To be able to pay, Gordon House, Barrow Street, Dublin 4,
Ireland ("Google"), you must be registered with Google, have
activated the Google Pay function, legitimize yourself with your access data
and confirm the payment order. The Payment transaction is carried out
immediately after placing the order. You will receive further information
during the ordering process.

Apple Pay

To be able to pay the invoice amount via the payment service
provider Apple Inc. One Apple Park Way, Cupertino, CA 95014, USA
("Apple"), you must use the Safari browser, be registered with Apple,
have activated the Apple Pay function, authenticate yourself with your access
data and confirm the payment instruction. The payment transaction is carried
out immediately after placing the order. You will receive further information
during the ordering process.

Amazon Pay

To be able to pay the invoice amount via the payment service
provider Amazon Payments Europe S.C.A.38 avenue J.F. Kennedy, L-1855 Luxembourg
("Amazon"), you must be registered with Amazon, legitimize yourself
with your access data and confirm the payment order. The payment transaction
will be made within one banking business day after placing the order. You will
receive further information during the ordering process.

BillPay

In collaboration with the payment service provider
“BillPay”, operated by Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm,
Sweden, we offer you the following payment options. Payment via BillPay
requires a successful address and credit check and is made directly to BillPay.
Further information can be obtained from the respective payment option and in
the ordering process.

Invoice via BillPay

The invoice amount is due after the goods have been
dispatched and the invoice has been received.

Direct debit via BillPay

By submitting the order, you grant BillPay a SEPA direct
debit mandate. BillPay will inform you about the date of the debit (so-called
prenotification). The account will be debited before the goods are shipped.

Klarna

In collaboration with the payment service provider Klarna
Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”) we offer you
the following payment options. Payment via Klarna is only available to
consumers. Unless otherwise stated below, payment via Klarna requires a
successful address and credit check and is made directly to Klarna. Further
information can be obtained from the respective payment option and in the
ordering process.

Purchase on account via Klarna

The invoice amount is due 14 days after dispatch of the
goods and receipt of the invoice.

Installment purchase via Klarna

You can pay the invoice amount in monthly installments of at
least 1/24 of the total amount. The minimum rate is 6.95 euros.

Klarna credit card

During the ordering process you provide your credit card
details. Your card will be debited by Klarna immediately after placing the
order. An address and credit check does not take place.

Klarna direct debit

You grant Klarna a SEPA direct debit mandate. Klarna will
inform you about the date of the debit (so-called prenotification). The account
will be debited after the goods have been dispatched.

6. Retention of title​​​​​​​

The goods remain our property until full payment. For
customers based in Switzerland, we are entitled to make a corresponding entry
in the register of retention of title.

7. Transport damage​​​​​​​

If goods are delivered with obvious transport damage, please
complain about such errors to the deliverer as soon as possible and contact us
immediately. Failure to make a complaint or contact will have no consequences
for your legal claims and their enforcement, in particular your warranty
rights. However, they help us to assert our own claims against the carrier or
transport insurance.

8. Warranty and guarantees​​​​​​​

8.1 Liability for defects

The statutory liability law for defects applies.

The following applies to consumers based in Switzerland:

As soon as it is feasible after the normal course of
business, you should check the condition of the received item and, if defects
arise for which the seller has to provide a warranty, immediately notify it. If
the consumer fails to do so, the purchased item shall be deemed to have been
approved, insofar as it is not a defect that could not be detected during the
exercise-based examination. If such defects occur later, the notification must
be made immediately after discovery, otherwise, the item is also considered to
have been accepted in consideration of these defects.

Return the defective product with a description of the
defect to us and you will bear the transport costs incurred. We provide a
warranty by correcting defects. This is done at our discretion either by
eliminating the defect (rectification) or by delivering a defect-free item
(replacement delivery). If the subsequent performance fails, you are entitled
to withdraw from the contract. This does not apply in case of insignificant
defects.

8.2 Warranties and customer service

Information on any applicable additional guarantees and their exact conditions
can be found in the product and on special information pages in the online shop.

Customer service: Mon - Fri: 8 a.m. - 4 p.m.
Telephone: +49 (0) 2662 - 9513 - 0
& via email at hello@jost-bags.com

9. Liability​​​​​​​

For claims for damages caused by us, our legal representatives or vicarious
agents, we are always liable without limitation in the event of injury to life, body or
health, in the event of intentional or grossly negligent breach of duty, in the case
of guarantee promises, if agreed, or if the scope of application of the Product
Liability Act has been opened.

In the event of a breach of essential contractual obligations, the fulfilment of
which enables the proper execution of the contract in the first place and on
which the contractual partner may regularly rely, (cardinal obligations) due to
slight negligence on our part, Our legal representatives or vicarious agents'
liability is limited to the amount of foreseeable damage at the time of conclusion
of the contract, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.

10. Agreement on the use of the Trusted Shop Buyer
protection

You can return orders placed with us free of charge up to a certain amount
and protect your order value with the buyer protection from Trusted Shops AG.
In addition, Trusted Shops together with a guarantor offers a fee-based
insurance. The Trusted Shops buyer protection conditions apply, which you
can find here. The buyer protection is concluded by clicking on the corresponding
button of the so-called Trustcard, which appears as a pop-up on the order thank
you page after an order has been placed. If you are already registered for buyer
protection, your order will be automatically secured (automatic buyer protection)
without you clicking on the button. In order to be able to offer you (automatic)
buyer protection, the Trustcard must access order data stored in the cache of your
browser. For this purpose, a hash value of your e-mail address as well as the order
number and order total are transmitted to Trusted Shops. If you are already registered
for Buyer Protection, your order will be automatically secured. If you are not yet
registered for Buyer Protection, you can register via the Trustcard as described above.
Information on data protection at Trusted Shops is attached to the buyer protection
conditions linked above.

11. Dispute Resolution​​​​​​​

The European Commission provides a platform for online
dispute resolution (OS) which you can find here. We are not
obliged or willing to participate in a dispute resolution procedure
before a consumer arbitration board.

General terms and conditions created with the Trusted Shops
legal copywriter.